FAQ

Can I turn up and pay at the start of my chosen event?

For our Bottomless Brunches, pre-booking is required. For some of our other sessions, pre-booking will confirm your table and take a lower payment than we charge for walk-ins.

Is there an age limit?

As a licensed premises, all of our events are over 18s only. We operate Challenge 25, if you are lucky enough to look under 25, please bring valid I.D. in the form of an in-date driving license or passport.

I’ve made an enquiry, when will I hear from you?

We aim to respond to all queries within 24 hours. It may be possible that we have availability, just not for your group size, so while you wait to hear from us you could check availability for a different sized table as we have varying availability for group sizes based on our seating layout.

Are you able to cater to my dietary requirements?

We've got a number of options available on across our menus vegetarians and vegans, along with items that are gluten free, or available as gluten free on request. Please let us know when you book so that we are aware ahead of your arrival.

How can I pay for drinks or extras on the date of my booking?

We accept cash or card payments.

What are the terms & conditions of the bottomless drinks offering?

- Only one drink can be ordered at a time.
- Management reserve the right to withdraw the promotion at any time.
- Guests are invited to enjoy our bottomless brunch offer but we remind you that we are a licensed premise and must adhere to laws on over intoxication

Is my booking paid in full or is it a deposit?

All bookings taken online are paid in full. Details of what is included in the ticket price for each session can be found on the specific event page.

I want to add a guest to my booking, how can I do this?

Providing we have availability this is not a problem! Simply reply to your booking email or contact us to let us know and we'll confirm availability and provide you with a payment link to add the additional guest or guests to your booking.

I want to change my booking, what is your booking policy?

All bookings are final at point of checkout. If any member(s) of a booking cannot attend and can provide notice at least 14 days prior to the event, a 50% refund will be made available.

Any cancellations within 14 days of a booking are non-refundable, non-transferable and not available as any other form of credit.

This policy is in place to allow us good time to re-advertise any available tables and seats.

Will there be a photographer or videographer at the venue?

We don't have a photographer or videographer on every session. We however, reserve the right to film and take stills for promotional use. By entering the venue you agree to these terms and consent to being filmed or photographed and the use of the material for advertising purposes.